Customer Service Representative
Riceboro, GA Riceboro, GA Estimated:
$36.
3K - $45.
9K a year Estimated:
$36.
3K - $45.
9K a year 13 days ago 13 days ago 13 days ago
Summary:
SNF is currently seeking a Customer Service Representative to act as a liaison, provide product and/or services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.
Responsibilities:
Enter orders, process orders, and check order status.
Handle complaints, returns, and pricing issues by provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Assist customers with order discrepancies and requests for information.
Ensure customer master data is setup or maintained correctly.
Liaise with and provide support for regional sales force.
Responsible for accurate order documentation in imaging systems.
Actively participate in all order to Bill Activities to ensure proper entering, shipping, and billing of orders.
Requirements REQUIREMENTS:
Bachelor's Degree preferred.
High School Diploma or GED is required.
Proven customer support experience.
Strong phone contact handling skills and active listening.
Ability to adapt/respond to different types of characters.
Ability to multi task.
Superior communication (verbal & written), ability to motivate, prioritize, and organize in a fast-paced manufacturing environment.
Ability to address issues, follow up and implement solutions as required.
Benefits:
Competitive Salary Medical Benefits Dental Benefits Vision Coverage Flexible Spending Accounts 401(k) Savings Plan Vacation Days Sick/Incidental Days Paid Holidays Life Insurance Short-Term Disability Long-Term Disability Tuition Reimbursement Employee Development & Training LI-SNF #MON-SNF Enter orders, process orders, and check order status.
Handle complaints, returns, and pricing issues by provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Assist customers with order discrepancies and requests for information.
Ensure customer master data is setup or maintained correctly.
Liaise with and provide support for regional sales force.
Responsible for accurate order documentation in imaging systems.
Actively participate in all order to Bill Activities to ensure proper entering, shipping, and billing of orders.
Bachelor's Degree preferred.
High School Diploma or GED is required.
Proven customer support experience.
Strong phone contact handling skills and active listening.
Ability to adapt/respond to different types of characters.
Ability to multi task.
Superior communication (verbal & written), ability to motivate, prioritize, and organize in a fast-paced manufacturing environment.
Ability to address issues, follow up and implement solutions as required.
Competitive Salary Medical Benefits Dental Benefits Vision Coverage Flexible Spending Accounts 401(k) Savings Plan Vacation Days Sick/Incidental Days Paid Holidays Life Insurance Short-Term Disability Long-Term Disability Tuition Reimbursement Employee Development & Training LI-SNF.
Estimated Salary: $20 to $28 per hour based on qualifications.
$36.
3K - $45.
9K a year Estimated:
$36.
3K - $45.
9K a year 13 days ago 13 days ago 13 days ago
Summary:
SNF is currently seeking a Customer Service Representative to act as a liaison, provide product and/or services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.
Responsibilities:
Enter orders, process orders, and check order status.
Handle complaints, returns, and pricing issues by provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Assist customers with order discrepancies and requests for information.
Ensure customer master data is setup or maintained correctly.
Liaise with and provide support for regional sales force.
Responsible for accurate order documentation in imaging systems.
Actively participate in all order to Bill Activities to ensure proper entering, shipping, and billing of orders.
Requirements REQUIREMENTS:
Bachelor's Degree preferred.
High School Diploma or GED is required.
Proven customer support experience.
Strong phone contact handling skills and active listening.
Ability to adapt/respond to different types of characters.
Ability to multi task.
Superior communication (verbal & written), ability to motivate, prioritize, and organize in a fast-paced manufacturing environment.
Ability to address issues, follow up and implement solutions as required.
Benefits:
Competitive Salary Medical Benefits Dental Benefits Vision Coverage Flexible Spending Accounts 401(k) Savings Plan Vacation Days Sick/Incidental Days Paid Holidays Life Insurance Short-Term Disability Long-Term Disability Tuition Reimbursement Employee Development & Training LI-SNF #MON-SNF Enter orders, process orders, and check order status.
Handle complaints, returns, and pricing issues by provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Assist customers with order discrepancies and requests for information.
Ensure customer master data is setup or maintained correctly.
Liaise with and provide support for regional sales force.
Responsible for accurate order documentation in imaging systems.
Actively participate in all order to Bill Activities to ensure proper entering, shipping, and billing of orders.
Bachelor's Degree preferred.
High School Diploma or GED is required.
Proven customer support experience.
Strong phone contact handling skills and active listening.
Ability to adapt/respond to different types of characters.
Ability to multi task.
Superior communication (verbal & written), ability to motivate, prioritize, and organize in a fast-paced manufacturing environment.
Ability to address issues, follow up and implement solutions as required.
Competitive Salary Medical Benefits Dental Benefits Vision Coverage Flexible Spending Accounts 401(k) Savings Plan Vacation Days Sick/Incidental Days Paid Holidays Life Insurance Short-Term Disability Long-Term Disability Tuition Reimbursement Employee Development & Training LI-SNF.
Estimated Salary: $20 to $28 per hour based on qualifications.
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